Page updated on 22.03.2019
- Fair bonus wagering and terms
- Telephone support for many countries available
- Established and trusted casino operator
- Withdrawal limits and fees may apply
|Operator||Genesis Global Ltd (Malta)|
|Licenses||Malta, United Kingdom, Sweden|
|Game Providers||Netent, Play’n Go, Quickspin, Microgaming, Nyx Gaming, Yggdrasil, Evolution Gaming, Lightning Box, Just For the Win, 2 By 2 Gaming, ELK Studios, Rabcat, Old Skool, Fantasma, Triple Edge Studios, BlaBlaBla Studios, Foxium, NextGen Gaming, AdoptIt, Thunderkick, Instant Click, Red Tiger, Big Time Gaming, Skywind, Relax Gaming, iSoftBet, Gamomat, Push Gaming|
|Number of Games||Desktop: 1300 | Mobile: 800|
|Payment Methods||Bank Transfer, Boku, EasyEFT, Ecobanq, EcoPayz, Euteller, Giropay, iDebit, Instadebit, Interac E-Transfer, Interac Online, Jeton, Maestro, Mastercard, MiFinity, MuchBetter, Neteller, PayPal, Paysafecard, Rapid Transfer, Skrill, Sofort, Swish, Trustly, Visa, Visa Electron, Zimpler|
|Currencies||EUR, GBP, USD , SEK, NOK, ZAR, CAD, NZD, AED, SAR, BHD, QAR, KWD, DKK, CZK, RUB, MXN, TRY, BGN, CNY, HRK, GEL, PEN, PLN, NGN|
|Payment Fees||Deposits: free | Withdrawals: 2%, minimum of $1|
|Withdrawal Time||1-2 days|
|Withdrawal Limits||€22,000 per month, €5,500 per week, VIPs have higher limits, Jackpots are excluded|
|Languages||English, German, Finnish, Swedish, Norwegian, French|
|Support||08:00 - 00:00 GMT, email, live chat, phone UK, CA, SV, DE, FI, ZA, MT, NO|
American Samoa, Armenia, Australia, Belarus, Bolivia, Cambodia, Colombia, Comoros, Cuba, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Guadeloupe, Guam, Hungary, Indonesia, Iran, Islamic Republic of, Iraq, Israel, Kazakhstan, Korea, Democratic People's Republic of, Lebanon, Libya, Macedonia, The Former Yugoslav Republic , Marshall Islands, Martinique, Mayotte, Moldova, Republic Of, Montenegro, Myanmar, New Caledonia, Northern Mariana Islands, Pakistan, Philippines, Portugal, Reunion, Romania, Russia, Saint Pierre and Miquelon, Serbia, Spain, Sri Lanka, Suriname, Thailand, Turkey, Turkmenistan, Turks And Caicos Islands, Ukraine, United States, United States Minor Outlying Islands, Vietnam, Virgin Islands, U.s, Wallis and Futuna
Vegas Hero Casino Review
Vegas Hero is a young casino established in 2017. The casino is one of the newer brands from Genesis Global Limited. You may be familiar with one or more of the casinos belonging to Genesis Global Limited which include Genesis Casino, Spinit, Casino Joy and Sloty. All of the casinos are very similar in terms of their offerings and may differ slightly in terms of the welcome bonus, promotions and things of that nature. There are 1300 games which include video slots, table games, jackpots, roulette, classic slots, video poker and live casino. The games come from a number of the leading developers in the industry. Vegas Hero is licensed and regulated by the UK Gaming Commission, Spelinspektionen in Sweden and the Malta Gaming Authority (MGA).
Mobiles and tablets are increasingly becoming a more common way of playing online. Is it any wonder then that the casino has enhanced their web pages for use on desktop, mobile and tablet devices? Being a newer casino, there is no need to download any software as their games are instant. The reputation of an online casino should never be underestimated which is why it is a very important criteria when considering a casino. We understand that it is not possible to make 100% of the players happy 100% of the time, but you should look for a casino which gets generally positive reviews from its players. For FortunaOnlineCasinos part, we read through the Vegas Hero T&Cs and found them to be reasonable and similar to other reputable casinos. Vegas Hero withdrawal requests are processed reasonably fast, generally 1 to 2 days. The Vegas Hero welcome bonus is also competitive with other quality casinos including those belonging to Genesis Global Limited.
Vegas Hero promotions may include weekend specials and weekday events that consist of bonuses or other types. They may change periodically so be sure to visit Vegas Hero Promotions' section.
A Vegas Hero welcome bonus is offered to new players that are resident in qualifying countries. This includes players from Germany, New Zealand, the UK, Canada and South Africa. The welcome bonus is a deposit match bonus and may also include a number of extra/free spins that varies according to your country. You can view our tables to see what is available as part of the offer where you are. If you don't see your country in our table, visit Vegas Hero directly to find out which bonus is applicable to you. As is always the case, the welcome bonus is subject to T&Cs.
Welcome bonuses can be fun and helpful in getting to know games, but it may not be for everyone. In fact, there are players who choose not to play with it due to some of the conditions such as caps on winnings from free spins. Still, there are some benefits so if you choose to accept the welcome bonus then you will need to enter the respective Vegas Hero bonus code, at the time of signing up and deposit. To qualify for the bonus and/or free spins you'll need to satisfy the minimum deposit requirement. The winnings from free spin will be credited as bonus money which are subject to wagering requirements.
1st deposit: 100% up to €/$100 and 50 Free Spins, 2nd deposit: 50% up to €/$300, 3rd deposit: 25% up to €/$300, 4th deposit: 25% up to €/$300
There are some things to keep in mind relating to the terms and conditions. First, there is a minimum deposit requirement to gain entry into the welcome bonus. This is £/€/$10 / R150 or 100Kr. Second, the welcome bonus must be wagered at least 40x on qualifying games before you can withdraw the bonus or the winnings based off of them. What this means is that for a hypothetical bonus of £/€/$ 100, you will have to wager £/€/$ 4.000 before you can withdraw it. Third, there is a maximum withdrawal amount from the free spins of £/€/$100 / R1500 or 1000Kr.
If you want to qualify for the welcome bonus, then avoid using Neteller or Skrill as they will disqualify you. Game contributions also apply. For example, video slots and other games have a 100% weighting, classic slots have a 75% weighting, table games have a 10% weighting and blackjack games have a 5% weighting. There is a list of games, including all jackpot games, that have a 0% weighting while others have a 20% or 50% weighting. There are some games excluded, so be sure to take a look at the Bonus Terms & Conditions.
|Bonus wagering:||Bonus: 40x Bonus, Free Spins Winnings: 40x|
|Bonus valid for:||Bonus: 14 days, Free Spins: 24 -72 hours|
|Maximum bet with bonus||Slots and Video Slots: £/€/$5 / 50Kr / R75 per bet
Other games: £/€/$30 / 300Kr / R450 per bet
|Minimum deposit amount to get bonus||$/€/£10 / 100Kr / R150|
|Video Slots and other games||100%|
|All Jackpot games, live games and Video Poker games. Slots: Beautiful Bones, Tomb Raider 2, Robin Hood, Castle Builder, Castle Builder II, Cool Buck, Dragon's Myth, The Wish Master, Stardust, Forsaken Kingdom, Peek-a-Boo, Jack Hammer 2, Untamed Wolf Pack, Untamed Bengal Tiger, Blood Suckers, Untamed Crowned Eagle, Untamed Giant Panda, Eye of The Kraken, Big Bang, Dead or Alive, Devil's Delight™, EggOMatic, Kings of Chicago, Mega Joker, Tomb Raider, Zombies, Tower Quest, Scrooge, Pearls of India, Jackpot 6000, Super Nudge 6000, Vampire: The Masquerade - Las Vegas.||Excluded|
The software at Vegas Hero is instant, so there isn't a need to download anything to your computer, tablet or mobile. The games are arranged neatly into some major classifications, such as Table Games, Jackpots and Live Casino, most of which you can try for free. The selection of games stands at 1300 titles, which provides for a cross-section of different volatilities, features, paylines, themes, payouts and more. The choice of so many games can be linked to the quantity of software developers which include Play'n GO, Yggdrasil, NYX Gaming, Microgaming, Lightning Box, Evolution Gaming, NextGen Gaming and NetEnt amongst several others.
|Number of games||1300|
|Developers||Netent, Play’n Go, Quickspin, Microgaming, Nyx Gaming, Yggdrasil, Evolution Gaming, Lightning Box, Just For the Win, 2 By 2 Gaming, ELK Studios, Rabcat, Old Skool, Fantasma, Triple Edge Studios, BlaBlaBla Studios, Foxium, NextGen Gaming, AdoptIt, Thunderkick, Instant Click, Red Tiger, Big Time Gaming, Skywind, Relax Gaming, iSoftBet, Gamomat, Push Gaming|
|Download / Instant||Instant|
While there are too many games to go into detail about what you can and can't find, we have some examples of the more popular ones at time of writing. For example, Vegas Hero slots include Gonzo's Quest, Vikings and Starbust from NetEnt. There is also Game of Thrones and Showdown Saloon from Microgaming. While some of these are branded titles, others are unbranded. Overall, you can find a huge selection of games for virtually every taste.
Jackpot games: Jackpot games at Vegas Hero include a variety of local jackpots and pooled progressive jackpots. While the local jackpots sometimes hit thousands and tens of thousands, some pooled jackpots have hit hundreds of thousands or even millions. The more well-known progressive jackpots include Mega Fortune and Hall of Gods from Netent, and Mega Moolah and Mega Moolah Isis from Microgaming. There are also local pooled jackpots with smaller jackpots, but no less enjoyable.
Table games: Table games, in the dozens, allow for a cross-section of the most common table games around: roulette, blackjack, baccarat and poker. Each developer has variations of these popular table games which come with different features, rules, payouts, etc. For example, if you're a fan of blackjack then you will find Blackjack MH and European Blackjack from Play'n GO. There's also Vegas Single Deck Blackjack and Classic Blackjack from Microgaming. NetEnt has a version simply titled Blackjack while Yggdrasil has Lucky Blackjack.
Live casino: In the live casino you can gain access to dozens of live table games that include blackjack, poker, roulette and baccarat, as well as other games. These live games come from developers like Netent and Evolution Gaming. There are variations on each of the table games. For example, if you're a fan of baccarat then there is Speed Baccarat, Baccarat Controlled Squeeze and Speed Baccarat. Alternatively, fans of roulette will find Immersive Roulette, European Roulette V.I.P, Speed Roulette and Rapid Roulette.
Video Poker: Video poker is a great way of testing your skill by playing from a great variety of types. These games include Jacks or Better MH and Deuces Wild from Play'n GO, or Tens or Better and All American from Microgaming. Finally, there are also Joker Wild (100 Hand) and Jack and Better (1 Hand) from NetEnt.
Vegas Hero deposits and withdrawals are safe for three reasons: encryption of data exchange information using secure sockets layer (SSL) technology, payment methods that are PCI compliant and audits from the gaming authority.
For some added peace of mind, some deposit and withdrawal methods do not require you to disclose financial details to the casino or third parties.
The casino allows a number of instant deposit methods that include credit cards, debit cards, mobile payment, voucher, e-wallet, virtual card and bank transfer. While there are some common methods available to players in different countries there are also some country-specific payment methods as well.
UK update: As of April 14, 2020, United Kingdom casino players are no longer able to use credit cards or specific e-wallets funded with credit cards to make gambling-related payments. (→ read more)
Regardless of the way you choose to deposit funds into your player account, Vegas Hero does not normally apply a fee. That is not to say that the payment provider does not apply their own fee. It is up to you to determine this. Keep in mind that different deposit methods may have different minimum and maximum transaction sizes.
Don't underestimate the importance of making your life easier when it comes to withdrawals. First, we strongly recommend that you ensure that you have submitted all the requested documents from the casino for verification purposes. Failing to do this can and likely will cause delays when trying to withdraw funds from your player account. Keep in mind that casinos are required to comply with anti-money laundering laws as well as fraud prevention processes, so it is a common requirement for players to use identical withdrawal and deposit method where possible.
Vegas Hero does not generally impose any fees on your withdrawals either and they aim to process them within 1-2 days. The transaction time after processing can vary depending on the method, from instant to 5 business days in the case of bank transfers. As with deposits, the casino allows a number of withdrawal methods including credit cards, debit cards, mobile payment, voucher, e-wallet, virtual card and bank transfer.
Also, as with deposits, withdrawal method options may vary according to country. If you're a VIP player, then you may be able to withdraw higher than the stated amount on the payment page. You may be able to terminate a withdrawal that is still pending should you change your mind, provided that the casino has not yet processed your instructions.
We've summarised the withdrawal and deposit information in our table. We aim to update the table regularly but for the latest information visit the Payment Methods section of the casino.
|Payment methods||Bank Transfer, Boku, EasyEFT, Ecobanq, EcoPayz, Euteller, Giropay, iDebit, Instadebit, Interac E-Transfer, Interac Online, Jeton, Maestro, Mastercard, MiFinity, MuchBetter, Neteller, PayPal, Paysafecard, Rapid Transfer, Skrill, Sofort, Swish, Trustly, Visa, Visa Electron, Zimpler|
|Currencies||EUR, GBP, USD , SEK, NOK, ZAR, CAD, NZD, AED, SAR, BHD, QAR, KWD, DKK, CZK, RUB, MXN, TRY, BGN, CNY, HRK, GEL, PEN, PLN, NGN|
|Minimum deposit amount||€/£/$ 10 / 100Kr / R150|
|Maximum deposit amount||Visa, Mastercard, Skrill, Neteller, Trustly, Entropay, Sofort, Giropay : €/£/$5,000 / 50,000 Kr
Zimpler: 9,000 Kr / €900
Paysafecard: £200 / $300 / €250 / 2,500 Kr
Entercash: 25,000 Kr
EcoPayz: €/£1,000 / 10,000 Kr
R75,000 for every payment method
|Minimum withdrawal amount||€/£/$ 10 / 100Kr / R150|
|Maximum withdrawal amount||£1,900 / €/$2,300 per transaction
£/€/$5,500 per week, £/€/$22,000 per month, VIPs have higher limits, Jackpots wins excluded from restrictions
|Withdrawal time||1-2 days|
|Supported devices||iOS, Android, Windows Phone|
Vegas Hero mobile is a portable version of the Vegas Hero online casino. Using your Android or iOS device, you can play 800 mobile games designed in HTML or Flash.
Most of the games available online are also available on mobile and tablet. This means that you can find your favourite jackpot slots, video/classic slots, video poker, table and live casino games. In addition to the slots we mentioned in the online section, there's also Jackpot 6000 from Netent, Jackpot Jester 50,000 from NextGen Gaming and Sakura Fortune from Quickspin.
The live casino is also available as a mobile version so you can play the same baccarat, roulette, blackjack and poker games we mentioned before on your mobile and tablet. Like the online website, the mobile casino has different versions of the most popular casino table games from the same developers. You'll be able to navigate the site almost as easily to make deposits, withdrawals or just about anything else that you want to do.
The Vegas Hero VIP program claims to offer “Super-ior Hero Advantages”. While we can't comment on this either way, we can say that their web page lists a number of exclusive benefits to VIP players: holiday packages, personalised birthday presents, exclusive VIP events, dedicated account manager, a flight to Las Vegas, personal withdrawal service, monthly VIP prize draw and exclusive bonuses.
Vegas Hero customer support is available every day during the hours of 08:00 and midnight GMT meaning that unfortunately there is no 24/7 customer support. Choose from one of several methods which includes email at [email protected], telephone and live chat. Players from the United Kingdom, Canada, Sweden, South Africa, Malta, Germany, Finland and Norway have their own country-specific contact numbers. There is also an option to be called back by customer support.