- Generous welcome match deposit bonus & extra spins
- Fair bonus T&Cs and low wagering casino bonus
- Low minimum deposit requirement
- High number of accepted currencies and payment methods
- Withdrawal processing fee
- Signup no deposit bonus unavailable
- Winnings from free spins and bonuses are capped
|Operator||Genesis Global Ltd (Malta)|
|Licenses||Malta, United Kingdom, Spain|
Netent, Play’n Go, Quickspin, Microgaming, Nyx Gaming, Yggdrasil, Evolution Gaming, Lightning Box, Just For the Win, 2 By 2 Gaming, ELK Studios, Rabcat, Old Skool, Fantasma, Triple Edge Studios, BlaBlaBla Studios, Foxium, NextGen Gaming, AdoptIt, Thunderkick, Red Tiger, Big Time Gaming, Skywind, Relax Gaming, iSoftBet, Gamomat, Push Gaming, Ezugi, Pragmatic Play
|Number of Games||Desktop: 3000 | Mobile: 2800|
|Payment Methods||American Express, Apple Pay, Astropay, Bank Transfer, Boku, Diners Club, Ecobanq, EcoPayz, Euteller, eZeeWallet, Giropay, Gpay, Jeton, Maestro, Mastercard, MiFinity, MuchBetter, Neteller, PayPal, Paysafecard, Paytm, RuPay, Skrill, Sofort, Swiffy EFT, Swish, Trustly, UPI Net Banking, Visa, Visa Electron, Zimpler|
|Currencies||BHD, GBP, BGN, CNY, HRK, CZK, DKK, EUR, GEL, ISK, INR, KWD, MXN, NZD, NGN, NOK, PEN, PLN, QAR, RON, RUB, SAR, ZAR, SEK, TRY, AED, USD|
|Payment Fees||Deposits: free | Withdrawals: 2%, minimum of $2|
|Withdrawal Time||1-2 days|
|Withdrawal Limits||$22,000 per month, $5,500 per week, VIPs have higher limits, Jackpots are excluded|
|Languages||English, German, Finnish, Swedish, Norwegian, Spanish|
|Support||08:00 - 00:00 GMT, email, live chat, phone UK, CA, SV, DE, FI, ZA, MT, NO|
American Samoa, Armenia, Australia, Belarus, Bolivia, Cambodia, Colombia, Comoros, Cuba, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Guadeloupe, Guam, Hungary, Indonesia, Iran, Islamic Republic of, Iraq, Israel, Kazakhstan, Korea, Democratic People's Republic of, Lebanon, Libya, Macedonia, The Former Yugoslav Republic , Marshall Islands, Martinique, Mayotte, Moldova, Republic Of, Montenegro, Myanmar, New Caledonia, Northern Mariana Islands, Pakistan, Philippines, Portugal, Reunion, Romania, Russia, Saint Pierre and Miquelon, Serbia, Spain, Sri Lanka, Suriname, Thailand, Turkey, Turkmenistan, Turks And Caicos Islands, Ukraine, United States, United States Minor Outlying Islands, Vietnam, Virgin Islands, U.s, Wallis and Futuna
Genesis Casino Review 2022 | Online Slots & Live Casino
Table of contents:
Not surprisingly, with a name like 'Genesis Casino,' the outer space theme goes back to where it all began.
Genesis Casino is part of Genesis Global Ltd, a Malta, Europe registered online casino operator, licensed and regulated by the MGA and Britain's UKGC, among others. The casino was launched in 2018 and is now one of over a dozen online casino brands. In truth, the difference between brands is generally minimal, most noticeable around the different themes and minor differences between the online casino bonuses.
The Genesis welcome offer has casino low wagering requirements. The operator offers a new player online casino welcome bonus, including extra spins and a match deposit bonus. Alternatively, first depositors can opt-in to the live casino bonus. Conveniently located under 'Promotions', regular players can find overlapping offers that may include:
- Daily and Weekly Prize Drops (Pragmatic Play)
- Reload/Deposit bonuses
- Extra spins
- Live casino cashback bonus
Genesis instant-play casino offers a large selection of 3000 online slot machines, table games and (100+) live dealer games online. Likewise, one can find 2800 mobile casino slots, table games, and mobile live casino games optimised for Android and iOS. The random number generator (RNG) of all provider games of chance are certified as fair by leading independent companies: Technical Systems Testing (TST) or eCOGRA.
Genesis Casino aims to process withdrawals in a reasonable 24-72 hours, which assumes they have the proper documents to verify age and ID.
The Genesis Casino welcome offer stacks up well with competitors, consisting of a match deposit bonus. Ensure to opt-in on the first deposit from within the cashier section. Enter the respective bonus codes on subsequent deposits if you wish to claim the following match bonuses.
Alternatively, new players can opt-in to the Genesis live casino welcome bonus – but not both. The Genesis live casino match deposit bonus applies to the first deposit on selected games.
1st deposit: 100% up to €/$100 and 50 Free Spins
2nd deposit: 50% up to €/$300
3rd deposit: 25% up to €/$300
4th deposit: 25% up to €/$300 (Bonus Codes required)
18+, New Players Only. €/$10 Min Deposit. €/$5 Max Bet using Bonus. 40x Wagering on bonus, valid for 14 days. Credited Free Spins valid for 72 hours. Max Free Spin winnings €/$100. Ewallets excluded. Full T&Cs Apply.
Daily and Weekly Cash Drops Tournaments
A perk of playing at Genesis Casino is that regular players can participate in promotions from providers not available everywhere. For example, Pragmatic Play has become famous for its daily and weekly prize drops on selected online slots, like Wolf Gold, Mustang Gold and Chilli Heat Megaways. The benefit of cash prizes is no wagering requirements.
10% Live Casino Cashback Bonus
Genesis Casino offers a 10% live casino cashback bonus every Tuesday for players who opt-in. Although cashback for cash instead of bonus money would have been preferable, the casino cashback maximum of €200 in bonus money is decent, as is the 20x playthrough requirement.
Regular Player Match Deposit Bonuses and Extra Spins
Genesis Casino's match deposit bonus applies on deposits of €50+, Monday-Thursday. Although capped at €100 (or currency equivalent), it's a chance to play a little longer and maybe make a little extra cash. Alternatively, Genesis Casino's extra spins weekly bonus awards extra spins on deposits and wagers of €/$/£10 (or equivalent).
We like the low minimum deposit requirement of £/€/$10. However, to claim the new player bonus, you cannot deposit funds using an e-wallet.
We consider the playthrough wagering requirement of 40x on the bonus money fair. Unfortunately, caps on maximum winnings derived from extra spins are becoming more common. Therefore, it's not entirely surprising to see that players cannot withdraw more than €/$/£100. Likewise, the casino also limits the value of winnings from bonus money to €/$/£2,000.
Other bonus T&Cs are detailed in our full bonus wagering terms table.
|Bonus wagering:||Bonus: 40x Bonus, Free Spins Winnings: 40x|
|Maximum cashout from bonuses:||Max. win from free spins €/£/$100, Max. win from bonus money €/£/$2,000|
|Minimum deposit amount to get bonus||€/£/$ 10, NOK/SEK 100|
|Maximum bet with bonus||Video Slots and Slots: £/€/$5 / R75 / 50Kr per spin All other games: £/€/$30 / R450 / 300Kr per bet|
|Bonus valid for:||Bonus: 14 days, Free Spins: 72 hours after activation|
|Video Slots and other games||100%|
|All Jackpot games, live games and Video Poker games. Slots: Untamed Wolf Pack, Beautiful Bones, Tomb Raider 2, Dead or Alive, Castle Builder, Castle Builder II, Cool Buck, Dragon's Myth, Stardust, Forsaken Kingdom, Peek-a-Boo, Jack Hammer 2, Scrooge, Jackpot 6000, Untamed Bengal Tiger, Blood Suckers, Untamed Crowned Eagle, Untamed Giant Panda, Big Bang, Devil's Delight™, EggOMatic, Kings of Chicago, Mega Joker, Robin Hood, The Wish Master, Tomb Raider, Zombies, Eye of The Kraken, Tower Quest, Pearls of India, Super Nudge 6000, Vampire: The Masquerade - Las Vegas.||Excluded|
The 'Games' page at Genesis Casino does an excellent job of organising games into more popular categories: Must Fall Jackpots, All Games, Live Casino, New Games, Popular Games, Video Slots, Table Games, Jackpots, Roulette, Other Games, Scratch Cards and Online Slots.
Handily search for a particular title using a full or partial name in the 'Search Games' field (magnifying glass icon). A provider search option would be helpful given the impressive range of 30+.
Genesis Casino gives players the choice to play free slots online or free online casino games. Try them risk-free to decide your preferred game variance, RTP (house edge), and more until you're ready to play the games for real money.
|Number of games||3000|
|Developers||Netent, Play’n Go, Quickspin, Microgaming, Nyx Gaming, Yggdrasil, Evolution Gaming, Lightning Box, Just For the Win, 2 By 2 Gaming, ELK Studios, Rabcat, Old Skool, Fantasma, Triple Edge Studios, BlaBlaBla Studios, Foxium, NextGen Gaming, AdoptIt, Thunderkick, Red Tiger, Big Time Gaming, Skywind, Relax Gaming, iSoftBet, Gamomat, Push Gaming, Ezugi, Pragmatic Play|
|Download / Instant||Instant|
The Genesis Casino slot machine games category is easily the biggest of the ones we mentioned. If you don't know where to begin, we suggest looking through the 'Popular Games' and 'New Games' categories for ideas.
The 'Must Fall Jackpots' category contains exciting progressive jackpot slots from Red Tiger Gaming. The allure is a network jackpot prize that must be awarded by a particular time. The 'Video Slots' category has all slots, excluding progressive jackpot slots. It requires patience to scroll them all but can be worth the effort.
Genesis Casino jackpot games can be found on the 'Jackpots' tab, mainly consisting of progressive jackpot slots. However, some table games and live casino games offer side bet options with progressive jackpots like Caribbean Stud Poker.
We were delighted to see local and pooled progressive jackpot slots from leading developers, including:
-Netent: Divine Fortune, Hall of Gods, Mega Fortune
-Microgaming: Mega Moolah, Queen of Alexandria Wowpot!, Immortal Romance Mega Moolah
Yggdrasil: Dr Fortuno, Jackpot Express, Ozwin's Jackpots
Genesis Casino table games category is a good, albeit not wide, collection of real money casino roulette games, video poker online, blackjack, baccarat online, Casino Hold'em and Texas Hold'em. They are also available in demo mode, risk-free.
Genesis Casino live dealer games are heavily biased towards Evolution Gaming (and Ezugi). It's understandable since it is the largest live casino games provider and is available at many licensed casinos.
For example, live roulette, live baccarat, live blackjack and live casino Hold'em are played with real-life dealers, and tables streamed to desktops and mobile devices. Outside of live table games, there are other live dealer games:
- Board games: Monopoly Live
- Video slots: Gonzo's Treasure Hunt Live
- Television: Deal or No Deal
- Other: Mega Ball, Crazy Time, Dream Catcher
Live dealer games let players speak to the dealer and other players using a chat window.
If we had to choose something that differentiates the casino, it probably would be the large number of currencies accepted. At last count, it stands at 28.
Another key strength of Genesis Global Ltd's casinos, like Genesis Casino, is the broad range of accepted instant payment methods. Genesis Casino deposits are free, which we view as another positive is the low minimum deposit threshold of C$/$/£/€10.
Available deposit types depend on a player's country and currency and may include credit & debit cards, mobile payments, prepaid cards, electronic vouchers, e-wallets, and (instant) bank transfers.
The Genesis Casino withdrawal processing time of 24-72 hours falls in the target range of most of the better casinos. VIP players may be able to cut down on this time. Processing time is ideal, assuming that you've verified your player account by providing all requested documents. The operator states that verification can take up to 72 hours from receiving all the documents. Once approved, funds can reach you as quickly as instant (e-wallets & online bank transfers), up to 3 business days (credit & bank cards) and up to 5 business days (bank transfers).
The casino caps weekly withdrawals to $/£/€5,500 or $/£/€22,000 per month. The exception are progressive jackpots, which are paid out in full.
Where possible, a player must cash out using the same payment provider used to deposit. Genesis Casino applies a 2% withdrawal fee (minimum of €1.90 or currency equivalent), which, while an annoyance, is not exactly taxing.
UK update: As of April 14, 2020, United Kingdom casino players are no longer able to use credit cards or specific e-wallets funded with credit cards to make gambling-related payments.
|Payment methods||American Express, Apple Pay, Astropay, Bank Transfer, Boku, Diners Club, Ecobanq, EcoPayz, Euteller, eZeeWallet, Giropay, Gpay, Jeton, Maestro, Mastercard, MiFinity, MuchBetter, Neteller, PayPal, Paysafecard, Paytm, RuPay, Skrill, Sofort, Swiffy EFT, Swish, Trustly, UPI Net Banking, Visa, Visa Electron, Zimpler|
|Currencies||BHD, GBP, BGN, CNY, HRK, CZK, DKK, EUR, GEL, ISK, INR, KWD, MXN, NZD, NGN, NOK, PEN, PLN, QAR, RON, RUB, SAR, ZAR, SEK, TRY, AED, USD|
|Minimum deposit amount||€/£/$10 / R150, ₹800, 100kr|
|Transaction limits||Deposits: Most options €/£/$ 5,000, R75,000, ₹400,000, 50 000 kr
Paysafecard €/£/$ 200, C$400
Boku £/€/$ 30
ecoPayz £1,000, C$5,000
Withdrawals: £5,000, C$3,000, R35,000, ₹180,000, 21,000kr, €2,300
|Minimum withdrawal amount||€/£/$10 / R150, ₹800, 100kr|
|Maximum withdrawal amount||$22,000 per month, $5,500 per week, VIPs have higher limits, Jackpots are excluded|
|Deposit and Withdrawal fees||Deposits: free | Withdrawals: 2%, minimum of $2|
|Withdrawal time||1-2 days|
The Genesis Casino responsible gaming page offers helpful tips on how to stay in control. The objective of online gambling should be to have fun – not to profit. When you hit a losing skid, take a break and avoid chasing losses. Never gamble with money you cannot afford to lose, and always be aware of the time and money spent.
The casino allows players to set limits on playing time, deposits, net losses and wagering. It is wise to take advantage of these to remain in control.
If you feel this isn't enough, it can be prudent to self-exclude by contacting customer support. Although UK players cannot cancel a self-exclusion request, other players might be able to. However, they would need to provide a request in writing for the casino to consider. If approved, the cancellation would be followed by a seven day cool off period.
You might be unsure if you have a gambling problem. In this event, answer the questions on the responsible gaming page honestly. Self-exclusion can be for a defined period or longer. You won't be able to reopen your account until the self-exclusion or cool-off time has passed.
|Supported devices||iOS, Android, Windows Phone|
Genesis Casino mobile is an instant play iOS and Android casino, meaning there's no need to download a Genesis Casino app. Players will find over 2800 casino games for Android or iOS devices.
A mobile casino bonus, real money and free mobile slots, casino games and live casinos are within reach. Top up your mobile casino player account, and you're ready to go.
Genesis Global Ltd casinos' have a relatively standardised VIP loyalty program, so Genesis Casino is no different. The Genesis Casino VIP program includes flight tickets, exclusive VIP events, personal withdrawal service, dedicated account manager, individualised birthday gifts, exclusive bonuses, packaged holidays and VIP monthly prize draws.
While Genesis Casino does not offer 24/7 customer support, it is available between 08:00 and 00:00 GMT. Genesis Casino players can shoot an email to email@example.com, telephone or use a live chat.
- International:00356 27782825
- UK: 08007555348
- Canada: 16474986560
- South Africa: 0800992824
- Sweden: 0200896337
- Norway: 80013402
- India: 800 0501 585
Recent Genesis Casino news and promotions
25.02.2021 Swiffy EFT payments are now available at Genesis Global Ltd online casinos. Make instant casino deposits and withdrawals with a bank transfer.
|Marina on 17.11.2021:|
|Genises casino ripped off my winnings|
|Don't trust this site. Doesn't like paying your winnings and hard to get sorted. I won1800and two weeks later after been cleared still waiting . 0/10 STAY AWAY PEOPLE'SCAM !!|
|L Brown on 23.07.2021:|
|Bad customer service|
|I made a withdrawal request and four weeks later I am still waiting for the money. They took a large amount of deposits from me but then said my withdrawal method was not acceptable. I have repeatedly sent them ID verification documents and every week they ask for the same documents and just send standardised replies to my emails. I have contacted them so many times it is laughable. They are either just stalling and do not want to payout or inept. I would not recommend this site to anyone as if a problem were to arise they will not help but just place obstacles in your way. Other online slot sites have good customer service as they obviously value their customers but not CASINO JOY.|
Genesis Casino FAQ
Genesis Casino is operated by Genesis Global Ltd, which is based in the EU member state of Malta. The operator has 18 brands (and counting) and has been around since 2014. Generally, these brands have a good reputation with their players, particularly when paying out winnings.
Operators with a record of unfairly failing to pay out player winnings will arouse the attention of the regulator(s), which is clearly something that no operator wants to do.
Genesis Casino is a brand, amongst several others, belonging to Genesis Global Limited, based in Malta, Europe. The brands from Genesis Global Limited are all licensed by independent bodies, including the Malta Gaming Authority (MGA), Sweden's Spelinspektionen and the UK Gambling Commission (UKGC).
To maintain its licenses, Genesis Casino must adhere to strict compliance and regulatory rules concerning player protection, underage persons, fraud prevention and money laundering. The regulators have a reputation for being rigid with their interpretation of the rules. Players should take comfort in the fact that Genesis Casino is a safe place to deposit money.
Genesis Casino has a healthy mix of some of the best online slots, from 30+ providers, like Microgaming, Netent, Gamomat and Pragmatic Play. Online table games are another significant casino component: real money and free roulette, baccarat, blackjack, video poker, online poker and scratch cards.
Live casino online is the third major category subdivided into live dealer games and live gameshows. Here, players can find an impressive range of Evolution Gaming live casino games like Immersive Roulette, Auto Roulette, Blackjack Live, Teen Patti Live, Andar Bahar, Texas Hold'em and more.
Withdrawing winnings at Genesis Casino is subject to processing times, and each withdrawal request must be verified beforehand. Verification will typically take 24-72 hours. However, if your player account is not confirmed, it can add at least 72 hours to the process.
Regulatory bodies require player verification for money laundering and fraud prevention. To ensure that your withdrawal is not delayed, you can verify your player account before requesting your first withdrawal or after making your deposit.
The casino will need documents confirming your identity, such as a scan or photo of your passport or other government-issued ID, as well as a proof of address, which is usually a bill or bank statement not older than three months.
When your account is verified, and your withdrawal request is processed, the speed that money reaches you will depend on the payment method. For faster deposits and withdrawals, consider a payment method that offers both. An example is e-wallets (Neteller or Skrill), which transfer funds within seconds.
Genesis Casino only processes withdrawals with the same payment method used for the deposit. A different withdrawal provider is permitted only where the deposit method is unavailable to withdraw. The alternative is typically a bank transfer, a relatively slow payment method.
Knowing the cashout limitations (if any) for a given period is important when you win at a casino and want to cash out your winnings. Cashing out winnings from casinos from Genesis Global Ltd, including Genesis Casino, are subject to monthly and weekly withdrawal limits.
Genesis Casino's T&Cs contain up-to-date limits. Withdrawals are limited to C$/US$/€5,500 per week and C$/US$/€22,000 per month. Network jackpot winnings are unlimited, and the maximum amount can be much higher for VIP players. If you request a Genesis Casino withdrawal of €100,000 or more, the casino reserves the right to pay the amount in 10 monthly instalments.
The good news is that Genesis Casino doesn't charge any fees on deposits since the casino will carry the charges for you.
However, some payment providers may apply charges, so make sure to familiarise yourself with the payment terms first. For example, many deposit methods are free when used to make a payment but incur fees when receiving money. It is best to compare the available methods to find the best fit.
Unfortunately, Genesis Casino does apply a 2% withdrawal fee (min. of €1.90 or currency equiv.)
When registering a new player account, Genesis Casino doesn't offer a signup bonus. However, new players may be eligible to receive a generous low-wagering welcome bonus.
There is no Genesis Casino mobile app since you can access the casino from your browser on your iOS or Android device.
Genesis Casino does not withhold any winnings when you instruct a withdrawal. However, it is a player's responsibility to determine applicable tax laws in their jurisdiction.
The Genesis Casino bonus codes are available at the casino, and you'll need these to take advantage of the welcome match deposit bonus starting with the 2nd deposit and onwards. However, not all types of bonuses require bonus codes. You can find respective codes under the 'Promotions' section, or they may be sent to you in promotional emails.
Genesis Casino VIP program offers perks from player loyalty. VIP membership is by invitation only, left to the casino's discretion. Lucky players may be able to benefit from flights to selected locations, holiday packages, personalised birthday presents, personalised withdrawal services, monthly prize draws, VIP events, exclusive bonuses and a dedicated accounted manager.
All online slot machines, casino games and live casinos that use a random number generator (RNG) are tested and certified fair. All game developers are certified and licensed by different regulatory bodies, so you'd need to look at the respective developer to learn about their license. Two of the more well-known companies that test RNGs include Technical Systems Testing (TST) and eCOGRA.
Online casinos are required by law to collect certain information, kept secure and accessible only by senior security personnel. The transfer of information through your browser is secured with encryption technology.
EU laws have changed in the last few years to protect you and your data. The initiative is called the General Data Protection Regulation (GDPR). The law protects information that can be used to identify you. For anti-money laundering and prevention of funding of terrorism legislation, your info must be held for a minimum of 5 years and destroyed when it is no longer necessary.