- Fair bonus wagering and terms
- Telephone support for many countries available
- Established and trusted casino operator
- Withdrawal limits and fees may apply
- Support is not available around the clock
|Operator||Genesis Global Ltd (Malta)|
|Licenses||Malta, United Kingdom|
Netent, Play’n Go, Quickspin, Microgaming, Nyx Gaming, Yggdrasil, Evolution Gaming, Lightning Box, Just For the Win, 2 By 2 Gaming, ELK Studios, Rabcat, Old Skool, Fantasma, Triple Edge Studios, BlaBlaBla Studios, Foxium, NextGen Gaming, AdoptIt, Thunderkick, Red Tiger, Big Time Gaming, Skywind, Relax Gaming, iSoftBet, Gamomat, Push Gaming, Ezugi
|Number of Games||Desktop: 3000 | Mobile: 2800|
|Payment Methods||American Express, Apple Pay, Astropay, Bank Transfer, Boku, Diners Club, Ecobanq, EcoPayz, Euteller, eZeeWallet, Giropay, Jeton, Maestro, Mastercard, MiFinity, MuchBetter, Neteller, PayPal, Paysafecard, Paytm, Rapid Transfer, RuPay, Skrill, Sofort, Swiffy EFT, Swish, Trustly, UPI Net Banking, Visa, Visa Electron, Zimpler|
|Currencies||BHD, GBP, BGN, CNY, HRK, CZK, DKK, EUR, GEL, ISK, INR, KWD, MXN, NZD, NGN, NOK, PEN, PLN, QAR, RON, RUB, SAR, ZAR, SEK, TRY, AED, USD|
|Payment Fees||Deposits: free | Withdrawals: 2%, minimum of $2|
|Withdrawal Time||1-2 days|
|Withdrawal Limits||€22,000 per month, €5,500 per week, VIPs have higher limits, Jackpots are excluded|
|Languages||English, German, Finnish, Swedish, Norwegian, French|
|Support||08:00 - 00:00 GMT, email, live chat, phone UK, CA, SV, DE, FI, ZA, MT, NO|
American Samoa, Armenia, Australia, Belarus, Bolivia, Cambodia, Colombia, Comoros, Cuba, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Guadeloupe, Guam, Hungary, Indonesia, Iran, Islamic Republic of, Iraq, Israel, Kazakhstan, Korea, Democratic People's Republic of, Lebanon, Libya, Macedonia, The Former Yugoslav Republic , Marshall Islands, Martinique, Mayotte, Moldova, Republic Of, Montenegro, Myanmar, New Caledonia, Northern Mariana Islands, Pakistan, Philippines, Portugal, Reunion, Romania, Russia, Saint Pierre and Miquelon, Serbia, Spain, Sri Lanka, Suriname, Thailand, Turkey, Turkmenistan, Turks And Caicos Islands, Ukraine, United States, United States Minor Outlying Islands, Vietnam, Virgin Islands, U.s, Wallis and Futuna
Vegas Hero Casino Review 2022
Table of contents:
Vegas Hero is a young casino established in 2017. The casino is one of the brands from Genesis Global Limited. You may be familiar with one or more of the casinos belonging to Genesis Global Limited which include Genesis Casino, Spinit, Casino Joy and Sloty. All of the casinos are very similar in terms of their offerings and may differ slightly in terms of the welcome bonus, promotions and things of that nature.
There are 3000 games which include video slots, table games, jackpots, roulette, classic slots, video poker and live casino. The games come from a number of the leading developers in the industry.
Vegas Hero is licensed and regulated by the UK Gaming Commission, Spelinspektionen in Sweden and the Malta Gaming Authority (MGA).
Mobiles and tablets are increasingly becoming a more common way of playing online. Is it any wonder then that the casino has enhanced their web pages for use on desktop, mobile and tablet devices? Being a newer casino, there is no need to download any software as their games are instant.
The reputation of an online casino should never be underestimated which is why it is a very important criteria when considering a casino. We understand that it is not possible to make 100% of the players happy 100% of the time, but you should look for a casino which gets generally positive reviews from its players. For FortunaOnlineCasinos part, we read through the Vegas Hero T&Cs and found them to be reasonable and similar to other reputable casinos.
Vegas Hero withdrawal requests are processed reasonably fast, generally 1 to 2 days. The Vegas Hero welcome bonus is also competitive with other quality casinos including those belonging to Genesis Global Limited.
Vegas Hero promotions may include weekend specials and weekday events that consist of bonuses or other types. They may change periodically so be sure to visit Vegas Hero Promotions’ section.
A Vegas Hero welcome bonus is offered to new players that are resident in qualifying countries. This includes players from New Zealand, the UK and South Africa. The welcome bonus is a deposit match bonus and may also include a number of extra spins that varies according to your country. You can view our tables to see what is available as part of the offer where you are. If you don’t see your country in our table, visit Vegas Hero directly to find out which bonus is applicable to you. As is always the case, the welcome bonus is subject to T&Cs.
Welcome bonuses can be fun and helpful in getting to know games, but it may not be for everyone. In fact, there are players who choose not to play with it due to some of the conditions such as caps on winnings from extra spins. Still, there are some benefits so if you choose to accept the welcome bonus then you will need to enter the respective Vegas Hero bonus code which may be require to claim the welcome bonus on subsequent deposits.
1st deposit: 100% up to €/$100 and 50 Free Spins
2nd deposit: 50% up to €/$300
3rd deposit: 25% up to €/$300
4th deposit: 25% up to €/$300
Bonus codes required
There are some things to keep in mind relating to the terms and conditions. First, there is a minimum deposit requirement to get the welcome bonus. This is €/$/£10 (other currency equivalents), with some e-wallet excluded.
Second, the welcome bonus must be wagered at least 40x on qualifying games before you can withdraw the bonus or the winnings based off of them. What this means is that for a hypothetical bonus of €/$/£100, you will have to wager €/$/£4,000 before you can withdraw it.
Third, there is a maximum withdrawal amount from the free spins of €/$/£100 and €/$/£2,000 from bonus money .
Game contributions also apply. For example, video slots and other games have a 100% weighting, classic slots have a 75% weighting, table games have a 10% weighting and blackjack games have a 5% weighting. There is a list of games, including all jackpot games, that have a 0% weighting while others have a 20% or 50% weighting. There are some games excluded, so be sure to take a look at the Bonus Terms & Conditions.
|Bonus wagering:||Bonus: 40x Bonus, Free Spins Winnings: 40x|
|Maximum cashout from bonuses:||Max. win from free spins €/£/$100, Max. win from bonus money €/£/$2,000|
|Minimum deposit amount to get bonus||€/£/$ 10, NOK/SEK 100|
|Maximum bet with bonus||Video Slots and Slots: £/€/$5 / R75 / 50Kr per spin All other games: £/€/$30 / R450 / 300Kr per bet|
|Bonus valid for:||Bonus: 14 days, Free Spins: 72 hours after activation|
|Video Slots and other games||100%|
|All Jackpot games, live games and Video Poker games. Slots: Beautiful Bones, Tomb Raider 2, Robin Hood, Castle Builder, Castle Builder II, Cool Buck, Dragon's Myth, The Wish Master, Stardust, Forsaken Kingdom, Peek-a-Boo, Jack Hammer 2, Untamed Wolf Pack, Untamed Bengal Tiger, Blood Suckers, Untamed Crowned Eagle, Untamed Giant Panda, Eye of The Kraken, Big Bang, Dead or Alive, Devil's Delight™, EggOMatic, Kings of Chicago, Mega Joker, Tomb Raider, Zombies, Tower Quest, Scrooge, Pearls of India, Jackpot 6000, Super Nudge 6000, Vampire: The Masquerade - Las Vegas.||Excluded|
The software at Vegas Hero is instant, so there isn’t a need to download anything to your computer, tablet or mobile. The games are arranged neatly into some major classifications, such as Table Games, Jackpots and Live Casino, most of which you can try for free.
The selection of games stands at 3000 titles, which provides for a cross-section of different volatilities, features, paylines, themes, payouts and more. The choice of so many games can be linked to the quantity of software developers which include Play’n GO, Yggdrasil, NYX Gaming, Microgaming, Lightning Box, Evolution Gaming, NextGen Gaming and NetEnt amongst several others.
|Number of games||3000|
|Developers||Netent, Play’n Go, Quickspin, Microgaming, Nyx Gaming, Yggdrasil, Evolution Gaming, Lightning Box, Just For the Win, 2 By 2 Gaming, ELK Studios, Rabcat, Old Skool, Fantasma, Triple Edge Studios, BlaBlaBla Studios, Foxium, NextGen Gaming, AdoptIt, Thunderkick, Red Tiger, Big Time Gaming, Skywind, Relax Gaming, iSoftBet, Gamomat, Push Gaming, Ezugi|
|Download / Instant||Instant|
While there are too many games to go into detail about what you can and can’t find, we have some examples of the more popular ones at time of writing. For example, Vegas Hero slots include Gonzo’s Quest, Vikings and Starbust from NetEnt. There is also Game of Thrones and Showdown Saloon from Microgaming. While some of these are branded titles, others are unbranded. Overall, you can find a huge selection of games for virtually every taste.
Jackpot games at Vegas Hero include a variety of local jackpots and pooled progressive jackpots. While the local jackpots sometimes hit thousands and tens of thousands, some pooled jackpots have hit hundreds of thousands or even millions. The more well-known progressive jackpots include Mega Fortune and Hall of Gods from Netent, and Mega Moolah and Mega Moolah Isis from Microgaming. There are also local pooled jackpots with smaller jackpots, but no less enjoyable.
Table games, in the dozens, allow for a cross-section of the most common table games around: roulette, blackjack, baccarat and poker. Each developer has variations of these popular table games which come with different features, rules, payouts, etc. For example, if you’re a fan of blackjack then you will find Blackjack MH and European Blackjack from Play’n GO. There’s also Vegas Single Deck Blackjack and Classic Blackjack from Microgaming. NetEnt has a version simply titled Blackjack while Yggdrasil has Lucky Blackjack.
In the live casino you can gain access to dozens live table games that include blackjack, poker, roulette and baccarat, as well as other games. These live games come from Evolution Gaming. There are variations on each of the table games. For example, if you’re a fan of baccarat then there is Speed Baccarat, Baccarat Controlled Squeeze and Speed Baccarat. Alternatively, fans of roulette will find Immersive Roulette, European Roulette V.I.P, Speed Roulette and Rapid Roulette.
Video poker is a great way of testing your skill by playing from a great variety of types. These games include Jacks or Better MH and Deuces Wild from Play’n GO, or Tens or Better and All American from Microgaming. Finally, there are also Joker Wild (100 Hand) and Jack and Better (1 Hand) from NetEnt.
Vegas Hero deposits and withdrawals are safe for three reasons: encryption of data exchange information using secure sockets layer (SSL) technology, payment methods that are PCI compliant and audits from the gaming authority.
For some added peace of mind, some deposit and withdrawal methods do not require you to disclose financial details to the casino or third parties.
The casino allows a number of instant deposit methods that include credit cards, debit cards, mobile payment, voucher, e-wallet, virtual card and bank transfer. While there are some common methods available to players in different countries there are also some country-specific payment methods as well.
Regardless of the way you choose to deposit funds into your player account, Vegas Hero does not normally apply a fee. That is not to say that the payment provider does not apply their own fee. It is up to you to determine this. Keep in mind that different deposit methods may have different minimum and maximum transaction sizes.
Don’t underestimate the importance of making your life easier when it comes to withdrawals. First, we strongly recommend that you ensure that you have submitted all the requested documents from the casino for verification purposes.
Failing to do this can and likely will cause delays when trying to withdraw funds from your player account. Keep in mind that casinos are required to comply with anti-money laundering laws as well as fraud prevention processes, so it is a common requirement for players to use identical withdrawal and deposit method where possible. Vegas Hero aims to process your withdrawal within 1-2 days.
The transaction time after processing can vary depending on the method, from instant to 5 business days in the case of bank transfers. As with deposits, the casino allows a number of withdrawal methods including credit cards, debit cards, mobile payment, voucher, e-wallet, virtual card and bank transfer.
We’ve summarised the withdrawal and deposit information in our table. We aim to update the table regularly but for the latest information visit the Payment Methods section of the casino.
|Payment methods||American Express, Apple Pay, Astropay, Bank Transfer, Boku, Diners Club, Ecobanq, EcoPayz, Euteller, eZeeWallet, Giropay, Jeton, Maestro, Mastercard, MiFinity, MuchBetter, Neteller, PayPal, Paysafecard, Paytm, Rapid Transfer, RuPay, Skrill, Sofort, Swiffy EFT, Swish, Trustly, UPI Net Banking, Visa, Visa Electron, Zimpler|
|Currencies||BHD, GBP, BGN, CNY, HRK, CZK, DKK, EUR, GEL, ISK, INR, KWD, MXN, NZD, NGN, NOK, PEN, PLN, QAR, RON, RUB, SAR, ZAR, SEK, TRY, AED, USD|
|Minimum deposit amount||€/£/$10 / R150, ₹800, 100kr|
|Transaction limits||Deposits: Most options €/£/$ 5,000, R75,000, ₹400,000, 50 000 kr
Paysafecard €/£/$ 200, C$400
Boku £/€/$ 30
ecoPayz £1,000, C$5,000
Withdrawals: £5,000, C$3,000, R35,000, ₹180,000, 21,000kr, €2,300
|Minimum withdrawal amount||€/£/$10 / R150, ₹800, 100kr|
|Maximum withdrawal amount||€22,000 per month, €5,500 per week, VIPs have higher limits, Jackpots are excluded|
|Deposit and Withdrawal fees||Deposits: free | Withdrawals: 2%, minimum of $2|
|Withdrawal time||1-2 days|
|Supported devices||iOS, Android, Windows Phone|
Vegas Hero mobile is a portable version of the Vegas Hero online casino. Using your Android or iOS device, you can play over 2800 mobile games designed in HTML or Flash.
Most of the games available online are also available on mobile and tablet. This means that you can find your favourite jackpot slots, video/classic slots, video poker, table and live casino games. In addition to the slots we mentioned in the online section, there’s also Jackpot 6000 from Netent, Jackpot Jester 50,000 from NextGen Gaming and Sakura Fortune from Quickspin.
The live casino is also available as a mobile version so you can play the same baccarat, roulette, blackjack and poker games we mentioned before on your mobile and tablet. Like the online website, the mobile casino has different versions of the most popular casino table games from the same developers. You’ll be able to navigate the site almost as easily to make deposits, withdrawals or just about anything else that you want to do.
Vegas Hero allows players to set a variety of limits that help to control spending and promote a more responsible approach to online gambling. Once you've created your Vegas Hero account you can change settings for daily, weekly or monthly deposit limits, loss limits and wager limits.
You can also set a Reality Check reminder that will pop up and tell you how long you've been playing. Of course, taking a break and self-exclusion are also possible.
If you are concerned about your own gambling behaviour, take a look at our responsible gambling guide to find out what you can do to protect yourself, and you can also find some contact details.
As one of the casino brands from Genesis Global Ltd, Vegas Hero is licensed by many remote gambling regulators, including Malta and the UK, which enables them to offer their services to players from all across the globe.
The regulators ensure that the casino operator adheres to the regulations covering player protection, fair games, security, fund protection, responsible gaming, transparency, and also regulated advertising. You can check Vegas Hero casino licenses through the links provided below.
The Vegas Hero VIP program claims to offer “Super-ior Hero Advantages” While we can’t comment on this either way, we can say that their web page lists a number of exclusive benefits to VIP players: holiday packages, personalised birthday presents, exclusive VIP events, dedicated account manager, a flight to Las Vegas, personal withdrawal service, monthly VIP prize draw and exclusive bonuses.
Vegas Hero customer support is available every day during the hours of 08:00 and midnight GMT meaning that unfortunately there is no 24/7 customer support. Choose from one of several methods which includes email at support@Vegas Hero.com, telephone and live chat. Players from the United Kingdom, Canada, Sweden, South Africa, Malta, Germany, Finland and Norway have their own country-specific contact numbers. There is also an option to be called back by customer support.
Recent Vegas Hero news and promotions
⇒ Swiffy EFT Deposits & Withdrawals at Online Casinos
25.02.2021 Swiffy EFT payments are now available at Genesis Global Ltd online casinos. Make instant casino deposits and withdrawals with a bank transfer.
⇒ Live Casino Cashback Bonus up to €/$200 at Vegas Hero
18.11.2019 Players can receive a 10% Cashback bonus up to €/$200 for their live casino net losses at Vegas Hero. Find out more about the Cashback promotion here.
⇒ Live Casino Welcome Bonus at Vegas Hero Online Casino
09.07.2019 New players can claim a welcome bonus for the live casino at Vegas Hero Casino and play at Evolution Gaming and NetEnt live casino tables.
Vegas Hero FAQ
Many players put an importance on the time it takes for the casino to process withdrawals. Withdrawals at Vegas Hero are processed within 24 to 48 hours, but it usually doesn't take as long and withdrawals are processed on the same day.
Whether or not your withdrawal will be processed quickly also depends on the verification status of your player account. The casinos have to verify the identity of their players, which is part of the regulations laid out by the gaming regulators. The aim of the identity verification is to prevent money laundering and fraud.
To ensure that your withdrawal is processed as fast as possible, we recommend sending the casino your verification documents as soon as possible. The casinos usually request a scan or photo of a government-issued ID or passport and a proof of address, which for example can be a bank statement or utility bill from the last three months.
Once the casino has processed your withdrawal, it will also depend on your selected payment method of how long it will take until the money is credited to your account. Keep in mind, that the casino will use the same payment method for the withdrawal that you also chose for the deposit. In cases where this isn't possible, you'll be able to choose a different payment method, but in most cases this will be a bank transfer.
There are some payment methods, like for example e-wallets like Neteller or Skrill that allow you to receive the money within mere minutes. If you choose a bank transfer as the withdrawal method you might have to wait 3 to 5 business days before the money is in your account. So, if you prefer a faster withdrawal time-frame, we recommend using an e-wallet for withdrawals and deposits.
The online casino Vegas Hero doesn't charge any fees for deposits. The casino will carry all the charges for the players. However, it also depends on the payment method that you use on whether or not the payment provider will charge their own fees for either sending or receiving money.
We recommend that you read the terms and conditions of your payment method provider or bank, to check whether or not the provider charges fees. These additional fees cannot be carried by the online casinos, so it's best to confirm them with the payment provider before making the deposit or withdrawal, to avoid misunderstandings. Vegas Hero accepts many different payment methods, each with their own strengths and weaknesses, and it's good to compare the payment providers to find the best one suited for your needs.
A withdrawal at Vegas Hero will incur a fee of 2%, with a minimum of $2, with other currency equivalents.
Before you withdraw your winnings at the casino, it is important that you make yourself familiar with the withdrawal terms of Vegas Hero. The casinos operated by Genesis Global Ltd, including Vegas Hero, are subject to withdrawal limitations that restrict how much players can withdraw in a defined time-frame.
Players can withdraw up to $5,500 per week and up to $22,000 per month. The limitations don't apply to network jackpot winnings, like for example if you win the main jackpot from Mega Fortune.
If you are a VIP player at Vegas Hero, you'll also have higher withdrawal limits, but it depends on your VIP status of how much you can withdraw.
A Vegas Hero No Deposit Bonus may be offered to players from time to time, but it is difficult to predict when this might happen, and it's not common to get a no deposit bonus after signup at this casino. However, you can find a generous welcome bonus package at Vegas Hero, which has fair terms attached.
You can find the Vegas Hero bonus codes at the casino and remember that from the second deposit to the fourth of the welcome bonus, you'll need to use the bonus code in order to qualify for the match bonus. Remember that on the first deposit, you'll need to head to the cashier and choose the bonus from the drop-down box.
The Vegas hero VIP promotion offers players a number of incentives and aims to treat you like a proper hero. The benefits include exclusive bonuses, withdrawal services including entitlements to higher withdrawals, VIP exclusive events, holiday packages, a dedicated account manager, birthday presents, flights to Las Vegas and VIP monthly prize draws.
Genesis Global Limited is headquartered in the EU country of Malta and is the operator of Vegas Hero. They have a history of operating several casino brands since 2014. The brands generally have a good reputation with players when it comes to paying out players amongst others.
Of course this is no surprise given that they continue to hold a licence with both the UK gambling commission and Malta gaming authority. Obviously, it is not in their interests to do anything to jeopardise that.
When looking for a casino to play at, you'll want to know something about the operator behind the brand. Genesis Global Limited is the company behind Vegas Hero. Genesis Global Limited operates several other brands including Genesis Casino, Casino Joy, Sloty and Casino Cruise.
The differences between the brands can be found mainly in the bonuses and which countries that they are available. You can have a look through our pages, as we have reviewed all of them. One thing that they have in common is that they are all licensed and regulated by independent agencies such as the UK Gambling Commission and the Malta Gaming Authority (MGA).
The mandate of all of these reputable regulators is to protect underage and most vulnerable players, ensure fair play and prevent money laundering and protect the integrity of the industry.
Remember, not all online casinos are licensed and regulated and so you'll want to avoid these as they may increase the risk of trouble down the road. But rest assured, Vegas Hero is a trusted casino with a good reputation.
Vegas Hero offers a number of measures designed to help you slow down, when you need it, by capping the amount that you can deposit, capping your wagering amount, capping your loss and capping the time you spend playing in a day, week or month.
You can also have your name added to a self-exclude list for anywhere from seven days to one year with a seven day cooling off period if you change your mind. UK players have the option of taking a time-out period of between 1 and 45 days. This is in addition to adding your name to a self-exclude list for at least six months, further extended by an additional six months at any point.
During this self-exclude period, it is not possible to reactivate your account so you'll need to wait until the self-exclusion has ended. You'll need to inform other online gambling operators as well. Furthermore, you have the option of installing software that blocks Internet gambling website access.