Casino Payment Guide and FAQ
Casino spins on slots, including progressive jackpot, have grown in popularity as has live casino and other casino games. The natural result is that demand to make online casino payments to mobile, tablet and desktop computer devices has also grown.
Fortunately, the ways of making deposits and withdrawals continue to grow too, offering greater flexibility. Aside from desktop computers, iOS and Android mobile casinos have grown in popularity. Indeed, they are the preferred device for many players.
The availability of online casino payment methods depends on three main factors: depositing currency, the player's country of residence, and the payment methods accepted by the casino.
Player Account Currency
When signing up, a player will sometimes be allowed to set the currency of their player account. Currency options are not infinite, and so the choice must be available at the casino. Common currencies will often include SEK, NOK, EUR, CA$, US$, GBP, ZAR and NZ$. Some casinos offer more choice of currencies while others offer less. (⇒ See all account currencies)
Some casinos will automatically set your player account currency to default to your country's currency. For example, players from the United Kingdom are only permitted to play in GBP due to regulations.
Cryptocurrency casinos ordinarily accept Bitcoins (BTC). Some casinos will also accept altcoins like Bitcoin Cash, Litecoin, Tether, Ethereum or Dogecoin. Some casinos convert these into US dollars for playing before converting them back into Bitcoins/altcoins for withdrawals.
If you do have the option of choosing your currency when registering an account, remember that it may not be possible to change it afterwards.
Country-Specific Payments Methods
Some payment methods are only available in specific countries. For example, Interac Online casinos, Interac e-Transfer casinos, iDebit casinos and the Instadebit Casinos are only available to Canadians in Canadian dollars (possibly US dollars).
UPI Net Banking casinos and EcoBanq casinos are payment methods only available to players from India in rupees.
EasyEFT casinos in rands are only available to South Africans while Swish casinos in kronor are only available in Sweden.
You can find all available payment methods in our payments overview and find casinos that accept the respective method.
International Payments Methods
Many e-wallets are available in multiple country casinos: Jeton casinos, MiFinity casinos and MuchBetter casinos. Ecovoucher casinos offer a popular voucher payment solution. In contrast, Siru mobile casinos and Zimpler casinos are a mobile phone payment solution. Revolut casinos, Trust Pay casinos, Euteller casinos, Trustly casinos and Rapid Transfer casinos offer Instant banking solutions.
Some punters will prefer cryptocurrency online casinos that accept Bitcoins. Altcoins such as Ethereum, Ripple, Bitcoin Cash, DogeCoin or Litecoin are also becoming more widely accepted at these sites.
Payment Methods accepted by the Casino
Ultimately, even if a specific payment method is available to players in their country, it does not mean that the casino will accept it. That's why it's best to check the terms and conditions or banking section to find out what deposit and withdrawal methods are available. You can also see our casino reviews for a list of accepted deposits and withdrawal methods.
Playing for Free at Online Casinos
A new player to a casino might qualify for a no deposit casino bonus by registering a player account. There are two main bonus types: A free spins no deposit casino or bonus money no deposit casino. These are both ways of playing with casino money rather than your own real money.
It may be possible to win money without a deposit. However, the maximum amount you can withdraw is capped, and you will need to make a deposit first.
When making the first deposit, some players may qualify for free spins on a selected slot. Typically, the casino will match the deposit with a percentage in bonus money, allowing the player to play for free. These bonuses are also subject to wagering conditions.
Safe Casino Payment Transactions
Generally speaking, online casinos use payment gateways to process deposits and withdrawals. This means that you will never have to provide the casino with your payment details.
All transactions are secure with SSL encryption when you see a padlock symbol next to the URL.
When making transactions using a cryptocurrency, always copy and paste the e-wallet address to avoid sending the coins or altcoins to the wrong place. Also, remember to protect your private key. Once lost, there is no way of getting it back.
Real Money Deposit Protection
The best protection a player can have is to stick to a licensed and regulated online casino like those you'll find on our pages. The probability of something going wrong increases when playing at unlicensed casinos or licensed casinos in less reputable jurisdictions.
Licensing bodies like the UKGC require online casinos to segregate player funds from its own funds. However, if the operator is insolvent, there is no player protection. This is one reason you should withdraw funds if you have no intention to continue playing. Your player account is not a bank account, so you will not earn interest on your balance, or take advantage of exchange rate fluctuations.
Withdrawal times at Online Casinos
The time it takes for a casino withdrawal depends on two factors: processing time and payment method.
All operators will need time to process a cashout request. Before processing a cashout of winnings, the casino verifies that no T&C were breached. This means that the casino will review all of your activities to ensure that:
- the playthrough requirement was met
- the maximum bet per round was not exceeded
- the bonus was used on qualifying games only
The casino will also want to verify your identity and age by requesting official government documents from you for compliance purposes. It will also want to confirm your address.
Some online casinos will stall a little to give you the chance to change your mind. Provided the payment is still pending, players have the opportunity to cancel their cashout request.
Mobile online casino cashout times are not all the same. Indeed some casinos offer casino withdrawal times of less than 24 hours. Other casinos may take several days to process a withdrawal request. Once processed, funds will reach your bank account or e-wallet anywhere from a few minutes to a few days. This will depend on your withdrawal method.
Keep in mind that in general, a player must use the same withdrawal method as their deposit. Thus, if a player deposits euros using Neteller, they will also need to withdraw euros back to their Neteller e-wallet. This is for compliance purposes. Suppose it is not possible to withdraw funds with the same method used to deposit funds. In that case, the casino will select a default method such as a bank transfer.
Online Casino Withdrawal Limits
Withdrawal limits are determined by individual online casinos, which are always subject to minimum and maximum limits.
A trustworthy operator will typically have a reasonable minimum withdrawal amount of £/$/€ 10 or 20. However, some online casinos set much higher minimum withdrawal limits withdrawal, such as US$100 or US$150.
Furthermore, operators will typically set a maximum daily, weekly and monthly limit.
For example, an online casino may have a maximum withdrawal of €/$/£5,500 per week and €/$/£22,000 per month.
However, some online casinos have no withdrawal or cash payments. These tend to be larger and often more trustworthy operators.
Jackpots may be excluded from withdrawal limits, and VIP players may have higher withdrawal limits.
Casinos that Refuse a Withdrawal
Reputable online casinos that pay honour withdrawal requests from players provided that no terms and conditions were breached. It can sometimes be very easy to violate a policy without even knowing, which is why players must read the T&Cs very carefully.
If the casino believes that you have breached the T&Cs, it will refuse your cashout request. A violation of the bonus T&Cs is one example. Attempting to deceive the casino by using a fake address or lying about your age is another reason. Having more than one account at the same IP address/household, colluding or cheating are other reasons.
Suppose you believe that the casino is trying to withhold legitimate winnings. In that case, it is best to try to work it out with the casino first. If that fails, you can refer the dispute to a third-party alternative dispute resolution (ADR) service. You may also be able to refer the issue to the licensing regulator.
All online casinos make it easy to find the 'cashier' or 'payments' section. This is where players can make a deposit, request a withdrawal, and often claim a bonus. Typically, a player selects the preferred deposit method from the available options and enters the deposit amount. At most casinos, the default currency is chosen at account registration, which cannot be changed.
Casino payment methods can be broadly categorised into credit cards & debit cards, mobile phone payments, electronic wallets, voucher payments, instant banking & bank transfers, and crypto-wallets.
Most payment providers fall into one of these categories but are not available at all operators. The reason could be that some providers only operate in certain countries.
Credit/debit cards, mobile phone payments, e-wallets, voucher payments, cryptocurrency and instant banking methods are all instant payment methods. Your money will ordinarily reach your casino player account within minutes. Although they are all secure, each casino payment method has advantages and disadvantages which you'll need to weigh.
The answer is that most casinos do not apply a fee to make a deposit – at least none of the ones we recommend! However, you should not rule it out elsewhere until checking the terms & conditions, and cashier/payments page of the casino.
Also remember that the payments provider may apply their own fees, outside of the casino's control.
All online casinos apply a minimum deposit limit, usually around £/$/€ 10. The absolute maximum deposit limit is often determined by the payment provider. Still, some operators may set their own maximum deposit limit somewhere below.
While not a hard rule, many payment methods have a maximum deposit limit of £/$/€ 5,000. Bank transfers can be much higher.
Yes, it's possible to set daily, weekly or monthly deposit limits. It is also possible to set limits based on the amount of playing time, your stakes and losses. These will generally go into effect immediately.
Should you decide to increase your limits, this may be subject to a cooling-off period of seven days depending on the casino. If you find you're spending a little bit too much time or money, we recommend considering setting limits.
No, as of April 2020 the UK Gambling Commission has banned players from the UK from making credit card deposits for gambling purposes.
No, when you choose a credit card provider like Visa or Mastercard, making a credit card deposit to an online casino is done using a gateway provider. This way, the casino will not be able to see your full credit card number.
The casino may want to confirm that you are indeed the cardholder to prevent fraud. In this case, you can scratch out a few of the numbers. Still, if you're uncomfortable, there are alternative ways of making deposits besides credit cards.
It is always better to play at an online casino that accepts your currency. Still, if the casino does not accept your currency, it is possible to play there. It will require exchanging your funds from one currency into another, which will cost you foreign exchange fees.
Often casinos will not charge a fee to process a withdrawal. However, some casinos will apply a fee calculated as a percentage of the amount. Information on withdrawal fees can usually be found in the payment section or T&Cs of the casino. Also, keep in mind that the payments provider may apply fees for their service.