Page updated on 29.01.2020

UK Gambling Commission (UKGC)

UKGC CasinosThe United Kingdom Gambling Commission, known as the UK Gambling Commission or UKGC, is a licensing and regulating body. They supervise operators (over 2,500) that provide gambling to players in Great Britain. This includes casinos, slot machines, arcades, betting, lotteries and remote gambling. They were born out of the Gambling Act of 2005 and took over power in 2007. Online casinos that target Great Britain (Scotland, England and Wales) looking to target these countries are required to hold a license since 2014.

The UKGC ↱ has a reputation for being tough and determined to reduce the harm of gambling while raising standards. The ultimate aim is to ensure player protection.

The objectives are as follows:

  • Prevent online gambling from becoming a source of criminal activity or leading to disorder
  • Ensure gambling is fair and transparent
  • Protect the most vulnerable persons, including minors and compulsive individuals.

Casinos licensed by the UKGC

The following table lists our online casinos that hold a license to accept players from the United Kingdom. We've looked at their sign up bonus, bonus terms, deposits, withdrawals, slots & table games as well as customer support, which have been summarised for easy viewing.

♣ trusted operator with a good reputation
♣ reliable processing of payments
♣ Games: 1500 ♣ USD accepted: ✗ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)100% up to $/€100 + always 10% Cashback
♣ fast payment processing times
♣ many promotions and tournaments
♣ Games: 1300 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)up to €/$1000 over the first 4 deposits ▼ More Details ▼
1st deposit: 100% up to €/$100 and 300 Free Spins
2nd deposit: 50% up to €/$300
3rd deposit: 25% up to €/$300
4th deposit: 25% up to €/$300 (Bonus Codes required)
♣ Fair bonus wagering
♣ fast processing of payments
♣ Games: 1500 ♣ USD accepted: ✗ ♣ English Website: ✓
♣ Slots, Live Casino, Table Games, Slingo, Jackpots
(T&Cs apply)100% up to €/£100 + 10% Cashback always
♣ interesting game selection
♣ fair wagering requirements
♣ Games: 1300 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)€/$1,500 Bonus + 300 Free Spins over 4 deposits ▼ More Details ▼
1st deposit: 100% up to €/$300 and 300 Spins
2nd deposit: 50% up to €/$400
3rd deposit: 25% up to €/$400
4th deposit: 25% up to €/$400 (Bonus Codes required)
♣ lifetime cashback bonus without wagering
♣ 24h customer support
♣ Games: 1500 ♣ USD accepted: ✗ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)no welcome bonus available, 10% lifetime Cashback instead
♣ Bank ID for players from Finland
♣ payments are processed fast and reliable
♣ fair bonus wagering requirements
♣ Games: 1300 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)up to $1,500 over 4 deposits and 200 Free Spins ▼ More Details ▼
1st deposit: 100% up to $300 and 200 Free Spins
2nd deposit: 50% up to $400
3rd deposit: 25% up to $400
4th deposit: 25% up to $400 (Bonus Codes required)
♣ Fantastic VIP-Experience
♣ many interesting games providers
♣ Games: 1300 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)up to €/$1000 over the first 4 deposits plus 50 free spins ▼ More Details ▼
1st deposit: 100% up to €/$100 and 50 Free Spins
2nd deposit: 50% up to €/$300
3rd deposit: 25% up to €/$300
4th deposit: 25% up to €/$300
Bonus codes required
♣ payments are processed within 1-2 days
♣  varied game selection with many interesting games
♣ Games: 1300 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)up to €/$1500 over the first 4 deposits plus 300 free spins ▼ More Details ▼
1st deposit: 100% up to €/$300 and 300 Free Spins
2nd deposit: 50% up to €/$400
3rd deposit: 25% up to €/$400
4th deposit: 25% up to €/$400(Bonus Codes required)
♣ great game selection
♣ fast payments
♣ Games: 1300 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)up to $/€1000 over the first 4 deposits plus 200 free spins ▼ More Details ▼
1st deposit: 100% up to $/€100 and 200 Free Spins
2nd deposit: 50% up to $/€300 (Bonus Code WSPINIT2)
3rd deposit: 25% up to $/€300 (Bonus Code WSPINIT3)
4th deposit: 25% up to $/€300 (Bonus Code WSPINIT4)
♣ 24h payment processing
♣  popular game providers
♣ Games: 1300 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)Up to $/€1000 over the first 4 deposits ▼ More Details ▼
1st deposit: 100% up to $/€200 and 200 Free Spins
2nd deposit: 50% up to $/€200
3rd deposit: 25% up to $/€300
4th deposit: 25% up to $/€300 (Bonus Codes required for deposits 2, 3 and 4)
♣ good bonus conditions
♣ reliable operator
♣ Games: 1300 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)up to $1,500 + 300 free spins, 1st deposit: 100% up to $300*
♣ fantastic game selection
♣ fair wagering requirements
♣ Games: 1300 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)up to $1000 + 200 free spins ▼ More Details ▼
1st deposit: 100% up to $200 + 200 free spins, 2nd deposit: 50% up to $200, 3rd deposit: 25% up to $300, 4th deposit: 25% up to $300*
♣ many promotions for casino, sports and live casino
♣ huge game selection from many developers
♣ Games: 1700 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino, Sportsbook
(T&Cs apply)100% up to $/€100 + Extra spins (Varies for different countries)
♣ Virtual Reality Casino
♣ huge game selection
♣ Games: 4000 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)100% up to €/$100 / 1000kr + 100 Extra Spins
♣ optimised for mobile play
♣ superb game selection
♣ Games: 2500 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino, Sportsbook
♣ Pay N Play for Finland & Sweden
♣ trusted operator
♣ payments are processed fast and reliable
♣ Games: 1300 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)Up to $/€1000 over 4 deposits + 150 free spins*▼ More Details ▼
1st deposit: 100% up to $/€100 + 150 free spins
2nd deposit: 100% up to $/€300 (Bonus Code PELAA2)
3rd deposit: 100% up to $/€300 (Bonus Code PELAA3)
4th deposit: 100% up to $/€300 (Bonus Code PELAA4)
♣ Pay N Play for Finland & Sweden
♣ bonus wagering requirements and terms are fair
♣ operator has a good reputation
♣ Games: 1300 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)up to €/$1000 over 4 deposits + 100 extra spins ▼ More Details ▼
1st deposit: 100% up to €/$200 + 100 Free Spins
2nd deposit: 50% up to €/$200 (Bonus Code SPELA2)
3rd deposit: 25% up to €/$300 (Bonus Code SPELA3)
4th deposit: 25% up to €/$300 (Bonus Code SPELA4)
♣ 24/7 support
♣ fast payments without limits
♣ Games: 4000 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino, Slots, Card Games, Jackpots, Table Games
(T&Cs apply)100% up to €/$100 + 25 Extra Spins
♣ fantastic game selection
♣ around the clock support
♣ Games: 2000 ♣ USD accepted: ✗ ♣ English Website: ✓
♣ Casino, Live Casino, Slots, Jackpots, Table Games, Slingo, Megaways, Video Poker
(T&Cs apply)20 free spins on registration on Book of Dead + 100% up to $300*
♣ 24/7 customer support
♣ many interesting games
♣ Games: 1500 ♣ USD accepted: ✗ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)100% bonus up to £/$/€ 123 + always 10% Cashback
♣ withdrawals are processed very fast
♣ mobile casino is easy to use
♣ Games: 2400 ♣ USD accepted: ✓ ♣ English Website: ✓
♣ Casino, Live Casino
(T&Cs apply)20 No Deposit Sign Up spins, 100% up to €100 + 100 bonus spins

*Bonuses are tied to T&Cs. Bonuses can change any time.

UKGC Statistics

The UKGC regularly comes out with new requirements to make the industry safer for 63% of the population that have gambled in some form in the last year alone. At present, nearly 2 million persons are considered at-risk of harm, with 0.4 million considered problem gamblers.

UKGC Guidelines for Advertising

The UKGC promotes social gambling responsibility to protect players from harm through several requirements. For example, operators are prohibited from marketing to children (under 16 years of age). Promotional marketing cannot feature individuals under 25 years of age on a website or operator's premises.

When it comes to bonus advertising, promotions must present the material T&C. This includes the bonus amount, minimum deposit requirement, wagering requirements such as turnover, maximum bet and the length of the promotion. As you can see, the aim is always to increase transparency.

This section is not intended to present an exhaustive list so you should visit the website for more information.

Checking a Casino's license status

If you want to confirm if your current or prospective online mobile casino is licensed and regulated by the UKGC, then you can view the UKGC public register ↱. Being a member of this register means that the casino has been audited with compliance checks conducted. There are serious consequences for failing to comply with the terms of the license. These could include warnings, hefty fines, license suspensions and license cancellations (revocations).

A quick search engine query will reveal the names of operators who have run into trouble with the regulator. The reason for this could be for breaching advertising guidelines, failing to prevent or report suspicious activities or failing to act where evidence of a problem gambling client exists.

UKGC compliant filing

Filing a complaint with the UKGC should be the last result as honest operators will want to do whatever is in their power to avoid an escalation. First, start by contacting the online casino and explain what the problem is. Provide them with all the information and tell them what you'd like them to fix. If the issue is not resolved, you can take the problem to an alternative dispute resolution provider (ADR) which is free.

Reasons for filing a complaint with the UKGC could include any of the following:

  • Operator refuses to payout
  • Customer service
  • Bonus offers

You can file a complaint with the UKGC here ↱. Remember that the UKGC is not there to resolve consumer complaints. This means that if you did not receive a payout, they can't get your money back. What they can do is determine whether the operator has acted according to their license requirement.

UK Gambling Commission articles

The UK Gambling Commission is always involved in initiatives to improve the integrity of the industry within that country. You can visit their website to view newsletters ↱ based on recent developments. For example, you can find news on new regulations such as the banning of credit card use in April 2020. Alternatively, an article may be published regarding warnings issued to operators offering slot games that include the 'feature buy-in'. You may even find articles concerning license cancellations, fines and others. We periodically try to bring you news from this regulating body as they tend to be a trail-blazer in the industry.

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