Page updated on 11.11.2019
- Established casino operator
- Games from many software developers
- Interestng loyalty program with adventures
- Not many payment options available
- higher wagering requirements
- Withdrawal limits apply
|Operator||Hero Gaming (Malta)|
|Licenses||Malta, Curaçao, Sweden|
Evolution Gaming, Playson, Gamomat, Yggdrasil, Push Gaming, Quickspin, Microgaming, Netent, Play’n Go, Nyx Gaming, 1x2 Gaming, Bally Wulff, Barcrest, Big Time Gaming, Blueprint Gaming, Booming Games, Cayetano, Chance Interactive, Crazy Tooth Studios, Fortune Factory Studios, Golden Hero Games, Inspired Gaming, Iron Dog Studio, Just For the Win, Kalamba, Lightning Box, NextGen Gaming, Nolimit City, Pariplay, PG Soft, Pragmatic Play, Realistic Games, Red Rake Gaming, Red Tiger, Red7, Relax Gaming, SG Interactive, Shuffle Master, STHLM Gaming, Storm Gaming, Stormcraft, Wazdan, Wild Streak Gaming, WMS
|Number of Games||Desktop: 2000 | Mobile: 1500|
|Payment Methods||EcoPayz, Mastercard, Neteller, Skrill, Trustly, Visa|
|Payment Fees||Deposit: fees may apply | Withdrawal: free|
|Withdrawal Time||1-3 days|
|Withdrawal Limits||€20,000 within 30 days|
|Languages||English, German, Finnish, Swedish, Norwegian|
|Support||Email, Live chat EN/FI/SV 09:00-00:00 CET, DE 09:00-18:00 CET|
most countries, except: Argentina, Brazil, Canada, Finland, Germany, Iceland, Ireland, Liechtenstein, Malta, New Zealand, Norway, Romania, South Africa, and Sweden
Casino Heroes Review
Established in 2014, Casino Heroes is an online casino that initially targeted Scandinavia, but now offers their gaming services to players from many other countries as well. They are the product of Hero Gaming, founded a year earlier in 2013. Their brands have grown to four casinos.
Casino Heroes and Hero Gaming are licensed and regulated by the Malta Gaming Authority (MGA) and in Sweden by the Spelinspektionen (SGA). Casino Heroes also holds a Curacao license. Mobile online casinos licensed in reputable jurisdictions like Malta and Sweden must ensure that they are fair, transparent and safe. All games at the casino have their random number generators tested by an independent third-party. Casino Heroes withdrawal typically take up to 3 days to process.
There are 2000 instant/download games including Casino Heroes live casino, table games and slots. These games are optimised for mobile, tablet and desktop. Casino Heroes games are optimised for Android or iOS device, and there is no need to download an app, although you can. An optional welcome offer is granted to new players, and ongoing promotions may include Game of the Week. Casino Heroes Adventure is an RPG where you use an Avatar to island-hop for prizes.
The Casino Heroes welcome bonus is optional, and some players choose not to use them. We've summarised the welcome offer details in an overview table. New players from qualifying countries have the option of using a Casino Heroes deposit bonus. You can see our overview table to see if your country is listed.
There are other Casino Heroes promotions such as 'Game of the Week.' There is a 'Map' heading which puts you on board for an adventure on the high seas. This is a role-playing game where you island-hop to face a boss for the opportunity to collect treasure bags with prizes. You can progress simply by playing with minimum bets of €0.20. Collect rubies that you can redeem in the Ruby Store to buy items. Collect treasures, objects and free spins used in the adventure.
Casino Heroes bonus wagering terms include a 40x bonus wagering requirement on the bonus money, and 40 times for winnings from free spins. What this means is that you won't be able to withdraw your winnings until you satisfy the Casino Heroes bonus terms. Different categories of games contribute differently to meeting the wagering requirements. We've got the Casino Heroes wagering requirements explained in our overview table. There is also a maximum bet size applicable when playing with bonus money, which is currently €5. Bonus money and free spins are also valid a limited time, so take a look at the terms. You can also find the most up-to-date information at the casino.
|Bonus wagering:||Bonus: 40x Bonus + Deposit, Free Spins Winnings: 40x|
|Bonus valid for:||Bonus: 60 days, Free Spins: 30 days|
|Maximum bet with bonus||€5|
|Minimum deposit amount to get bonus||$/€/£10|
|Slots and other instant games||100%|
|Blackjack, Roulette, Oasis Poker, TXS Hold’em poker, Casino Hold’em, All Live Casino Games,||10%|
|Blood Suckers and The Wish Master||excluded|
There are 2000 casino games from many of the top developers like Elk Studios, Yggdrasil, Push Gaming, Quickspin, Microgaming, NetEnt, Play'n GO, NYX and more. The games are divided into several categories including Slots, Live Casino, Jackpot Games, Roulette, Blackjack and Table Games. It is not possible to search by the developer, which is unfortunate.
|Number of games||2000|
|Developers||Evolution Gaming, Playson, Gamomat, Yggdrasil, Push Gaming, Quickspin, Microgaming, Netent, Play’n Go, Nyx Gaming, 1x2 Gaming, Bally Wulff, Barcrest, Big Time Gaming, Blueprint Gaming, Booming Games, Cayetano, Chance Interactive, Crazy Tooth Studios, Fortune Factory Studios, Golden Hero Games, Inspired Gaming, Iron Dog Studio, Just For the Win, Kalamba, Lightning Box, NextGen Gaming, Nolimit City, Pariplay, PG Soft, Pragmatic Play, Realistic Games, Red Rake Gaming, Red Tiger, Red7, Relax Gaming, SG Interactive, Shuffle Master, STHLM Gaming, Storm Gaming, Stormcraft, Wazdan, Wild Streak Gaming, WMS|
|Download / Instant||Instant|
Slots: There are hundreds of slots at Casino Heroes from multiple casino software developers. This includes BTG slots, Yggdrasil slots, Play'n GO slots, Push Gaming slots, NYX Gaming slots and Gamomat slots. For example, fans of Gamomat can find Ramses Book and Books & Bulls. Fans of Play'n GO can find Tome of Madness, Firefly Frenzy and Book of Dead.
As you can see, the games vary in terms of the branded/unbranded themes, paylines, features, payouts and more! You can be feasting on fruits in one slot and exploring ancient Egypt in the next.
Jackpot games: Many of the most popular high volatility, progressive jackpot slots are available including Mega Fortune, Divine Fortune, Hall of Gods, and Arabian Nights from Netent. Red Tiger, which was recently purchased by Netent, offers several Daily Drop jackpots like Dragon's Luck and Treasure Mine. Of course, who can forget Mega Moolah from Microgaming? Jackpots at Casino Heroes are higher risk/higher return slots where amounts can grow into the thousands, tens of thousands or more.
Table games: There are a few Roulette and Blackjack games as well as a limited selection of Baccarat (including Punto Banco), poker and other games.
Live casino: Under live casino, there are several live Blackjack, live roulette, live poker, live Baccarat and Money Wheel. The last category includes Monopoly Live and Dream Catcher. The live casino is hosted by Evolution Gaming.
The casino only allows you to play with Euro currency. Casino Heroes deposits include a small number of e-wallet and credit card options. These options will not be available in all countries, however. The casino may apply a deposit processing fee on minimum/maximum deposits. The minimum amount is between €10 and €20 at the discretion of the casino while the maximum will depend on your chosen payment method.
There are no withdrawal fees but remember that the minimum withdrawal amount is €10. It is possible to 'cancel' a withdrawal instruction from the e-wallet/withdrawal page. Payment withdrawals are typically processed within three days provided that your account is verified. Once this step is done, Casino Heroes withdrawals can be instant or take up to 5 working days. Bank withdrawals can take up to three days with credit cards taking between three and five days. Electronic wallets are usually instant. Players can withdrawal €20,000 within 30 days, higher amounts will be paid out in instalments.
|Payment methods||EcoPayz, Mastercard, Neteller, Skrill, Trustly, Visa|
|Minimum deposit amount||€10|
|Maximum deposit amount||depends on method|
|Minimum withdrawal amount||€10|
|Maximum withdrawal amount||€20,000 within 30 days|
|Deposit and Withdrawal fees|
|Withdrawal time||1-3 days|
|Supported devices||iOS, Android, Windows Phone|
Casino Heroes mobile casino allows players to use their Android mobile or tablet, or iOS iPhone or iPad. The welcome screen presents an opportunity to signup/login as well as a link to the mobile online games. There are 1500 instant mobile games if you want to play through your browser, but there is also a downloadable Casino Heroes app. Navigation is relatively straight forward, although perhaps not the most intuitive in all scenarios.
The casino offers a 'Game of the Week' promotion as well as a Map Adventure Loyalty Program where you go island-hopping across three islands, using an Avatar, to progress and collect prizes. Each island has a different difficulty level and rewards to collect.
Casino Heroes customer support is available on live chat from Monday to Sunday 09:00-00:00 CET for players that speak Swedish, Finnish and Swedish. German players can talk to someone from support on live chat from Tuesday to Saturday 09:00-18:00 CET. Alternatively, send an email to firstname.lastname@example.org.